Lowe's Price-Match Policy


lowes logo 1200.jpg
Photo credit: Courtesy of wikimedia.org

The Lowe's guarantee, which covers local competitors and their websites, comes with an extra 10 percent off if you find a lower price somewhere else. The home improvement retailer automatically gives online shoppers the lower of the Lowes.com and Lowe's in-store prices with store pickup or local delivery. Lowe's gives customers a full 30 days after purchase to find a lower price on an appliance and claim a refund for the difference.

Of the two major home improvement stores, Lowe's has the better price-match policy. Both Home Depot and Lowe's promise to beat competitors' prices by 10 percent if a shopper brings in a print ad or show an ad from a local retailer's website. Where Lowe's gains an edge is that it gives customers 30 days to claim a partial refund if they find a lower price after purchasing an appliance. Lowe's also matches the net price when a competing store offers a percentage off, while Home Depot's policy applies to regular retail prices. At a number of merchants we recommend buying online and arranging for free delivery to a local store, in order to take advantage of lower prices online. Lowe's saves customers the trouble of comparing its online and in-store prices by guaranteeing shoppers the lower of the two prices when they order online for store pickup or local delivery.

Lowe's price-match policy is limited to "reasonable quantities" and, like other guarantees, excludes things like installation, sales on damaged items, and closeout or clearance prices. One shopper takes a local Lowe's to task in a post on Pissed Consumer for declining to match a competitor's sale prices. According to the official policy, the store should match discounted prices, although it promises the additional 10 percent off only for "everyday" prices. A consumer who posted a review on Yelp reports that Lowe's did match prices for appliances from a grand opening sale when a competitor opened a new location nearby.

Another thing to be wary of at Lowe's and other large retailers is that some of the appliances they carry have unique model numbers. This makes the items ineligible for price matching, because they are technically not identical to models sold elsewhere.

Read the official Lowe's price-match policy here.

Louis DeNicola

Louis DeNicola is a freelance personal finance writer who specializes in credit, debt, and practical money-saving tips. He loves stacking savings opportunities to get amazing deals, traveling for free using credit card rewards, and teaching others how to do the same. Connect with Louis by visiting louisdenicola.com.

See full bio